Shipping & Returns

Order Dispatch

We strive to ship all orders as quickly as possible. During peak periods, processing for certain items may take 2–3 business days.

Shipping Rates & Delivery Times

• 72-hour emergency backpacks are delivered within 1–3 business days.

• Other items typically arrive within 7–10 business days.

• Standard shipping is free of charge.

Returns, Defective, or Damaged Goods

• If you are not completely satisfied with your purchase, you may return it within 15 days of delivery, provided the item is unused, in its original condition, and includes all packaging.

• If you receive a defective or damaged item, please notify us within 48 hours of delivery – we will find a solution.